Ketchup, values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share information when you use Ketchup and its associated services (the “Services”). By accessing or using the Services in any manner, you acknowledge the practices and policies outlined here.
We collect information related to your Farcaster account when you sign up or log in, such as your Farcaster user ID, username, and bio. This information is necessary for our Services to function and to enhance your user experience within the Farcaster ecosystem. We do not collect private data from your Farcaster account.
To post casts on your behalf we use Neynar generated signers, which are only available in your browsers and are stored in our secure database.
Additionally, we collect information from visitors to our website through common internet technologies, such as web server logs and IP addresses, to monitor and improve our website's stability and security.
For in-app purchases, we collect transaction-related information to secure and validate payments. Sensitive payment details are handled by our payment processor, Stripe, and not directly collected by us.
In line with GDPR and other data protection laws, you have rights regarding the access, correction, erasure, and restriction of your personal information. We support these rights and provide means for you to exercise them.
To deliver our Services, we utilize certain third-party processors, such as Vercel for web hosting and Stripe for payment processing. This section provides a list of these processors and outlines their roles in our service delivery.
We prioritize the security of your data, employing encryption and secure practices to protect it. Your data will only be disclosed to law enforcement under lawful orders, and we aim to inform you of such requests when possible.
We place the utmost importance on safeguarding your information. To achieve this, we securely store your data in PostgreSQL databases so that it remains confidential within our company. Access is strictly limited, with exceptions only for specific third-party service providers who are essential to our service delivery.
Upon request for account deletion, we ensure your data is purged from our servers within 30 days, adhering to privacy standards and data protection laws. However, please note that your data will remain within the Farcaster protocol and hubs, over which Ketchup has no deletion authority.
Our operations are based in the United States, and data collected is transferred and processed here. By using our Services, you consent to this data transfer.
Ketchup is designed for users over the age of 13. We do not knowingly collect any personal information from individuals younger than 13 years old.
Ketchup may update this Privacy Policy periodically. We will notify you of significant changes through direct communication or by posting a notice on our site. For any questions or concerns regarding this policy or your personal information, please contact us at hello@getketchup.xyz
